Discord
- Details
We take appropriate steps to make sure that any information you give us during virtual communications is private and secure, but no internet-based communications are completely secure.
There is an increased security risk that your conversations may be intercepted or disclosed to third parties when using video or audio communication tools. To help us keep your information safe and secure:
- Understand that video calls, text messages, private messages through social media, and social messaging e.g. Discord are not secure in the same way as a face-to-face conversation.
- Use a private computer/device – avoid public computers e.g. libraries.
- Use private accounts and make sure your passwords are strong.
- Make sure you log out of devices and accounts once you’ve finished using them.
- Use a secure internet connection – avoid public or guest WiFi as this is much more susceptible to interception.
If you are worried about using virtual communications, you can speak to Mel for advice on how to stay safe. By using virtual communication tools, you will also agree to the terms and conditions of the relevant platforms, for example Discord. These are updated regularly and are available through your account settings.
- Details
The Mix Crosby is now on Discord.
To keep everyone safe you must be a member of The Mix Youth Cafe to join the group. Membership forms can be downloaded here
Please read Discord's 'Community Guidelines' before joining ( https://blog.discord.com/parents-guide-to-discord-c77d91793e9c)
The site will be monitored by two youth workers, Mel and Kim.
On Discord 'The Mix Youth Cafe' has different channels.
#open-times: Displays what times Mel and Kim will be available to chat
#help-and-support: Links to sites and services where can get extra support
#group-chat: Link the Youth Cafe, somewhere everyone can chill out and chat
#report: Only the Youth Workers will see what you post here. This is where you can report anything that concerns or worries you
Our Confidentiality Promise to you is that we won't tell anyone the things you’ve told us. It means you can trust that we’ll keep our conversations private. There's only one exception to this and that's if what you tell us means your safety, or someone else’s safety, is seriously at risk. Then, by law, we will we need to tell someone.
You need to be a member of Discord before you ask to join The Mix Youth Cafe Group.
To join the The Mix Youth Cafe group please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your name, as written on your membership form and your Discord Number
To comply with online safety and The Mix guidelines, please ensure that:-
1: you inform your parents you are using Discord and
2: you ensure they read the guidelines below
Notes for parents/ carers
At The Mix Youth Café, our main priority is the safety of young people attending our services.
The Mix Crosby Discord group will be monitored by two youth workers. Both have DBS clearance and are fully aware of our Child Protection and Safeguarding Policies
Youth workers are not permitted to give out any personal contact information ie. landline/mobile phone numbers, home addresses or email addresses.
Young people have to be members of the Mix Youth Cafe to join the group. Membership forms can be downloaded from the website and emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.
Once we have received the form, we will phone the parent/ emergency contact to confirm their consent.
Discord have also produced a 'Parents guide to discord' (insert link https://blog.discord.com/parents-guide-to-discord-c77d91793e9c)
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